Privacy Policy

Effective Date: April 20, 2026
Last Updated: April 20, 2026

This Privacy Policy describes how Everything2go.com, LLC and its affiliated brand websites (collectively, “we,” “us,” or “our”) collect, use, disclose, and protect your personal information when you visit our websites, create an account, contact us, request a catalog, or make a purchase. This policy applies to all websites owned or operated by Everything2go.com, LLC.

If you have questions, you can reach us at:

Quick Summary

• We collect information you give us (orders, accounts, catalog requests, support inquiries) and information collected automatically (cookies, analytics, device data).
• We use it to fulfill orders, run our business, improve our sites, send marketing (including printed catalogs), and measure advertising.
• We share it with service providers (payment, shipping, email/SMS, analytics, advertising, and AI tools), and when required by law.
• We do not sell personal information for money, but some of our advertising and analytics activities may qualify as a “sale” or “sharing” under certain state laws. You can opt out at any time.
• Depending on where you live, you have rights to access, delete, correct, and limit use of your personal information. See the Your Privacy Rights section below.

1. Information We Collect

Information you provide to us

• Account and order information: name, billing and shipping address, email, phone number, company name, job title, and password.
• Payment information: payment card details are collected and processed by our payment processors; we do not store full card numbers on our servers.
• Catalog and marketing requests: postal address, email, and preferences when you request a catalog, sign up for emails/SMS, or enter a promotion.
• Customer service communications: information you share when you call, email, chat, or otherwise contact us, including recordings or transcripts of support interactions.
• Trade / business account information: business contact information, tax-exempt or reseller certificates, and quote or bid requests.
• User-generated content: product reviews, questions, testimonials, and any information you choose to submit on our sites.

Information collected automatically

• Device and usage data: IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, search terms, and timestamps.
• Cookies and similar technologies: first- and third-party cookies, pixels, tags, SDKs, and local storage used for site operation, analytics, personalization, and advertising. See Cookies and Tracking Technologies below.
• Location data: general location inferred from IP address (we do not collect precise GPS location).

Information from other sources

• Payment processors, fraud-prevention services, shipping carriers and freight brokers, advertising partners, analytics providers, co-op and list-rental partners (for catalog mailings), and publicly available sources.

2. How We Use Information

We use personal information to:

• Process, fulfill, ship, and support orders, returns, and warranty claims.
• Create and manage customer and trade accounts.
• Send transactional communications (order confirmations, shipping updates, service notices).
• Send marketing communications, including promotional emails, SMS messages (where you have opted in), and printed catalogs mailed to customers and prospects.
• Personalize your experience, including product recommendations and site search results.
• Operate, maintain, secure, and improve our websites and business.
• Measure and improve the performance of our marketing, advertising, and site content.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Comply with legal obligations, enforce our terms, and protect our rights and those of others.
• Use artificial intelligence and automation tools to power chatbots, site search, product recommendations, customer service workflows, and content generation. Where AI tools process personal information, we use service providers that are contractually restricted from using your data to train their own models except as needed to provide services to us.

3. Cookies and Tracking Technologies

Our sites use cookies and similar technologies, including from the following categories of providers:

• Analytics: Google Analytics 4, and similar tools used to measure site usage and improve performance.
• Advertising and measurement: Google Ads, Meta (Facebook/Instagram), and other ad networks used for conversion tracking, retargeting, and measurement.
• Site search and personalization: Algolia and similar tools used to power on-site search and product discovery.
• Operational cookies: required for shopping cart, checkout, login, fraud prevention, and basic site function.

You can control cookies through your browser settings and through our cookie preferences tool (where available on the site). Disabling some cookies may affect site functionality.

Global Privacy Control (GPC): Our sites honor the Global Privacy Control browser signal as an opt-out of the “sale” or “sharing” of personal information and targeted advertising for visitors from states that require it (including California, Colorado, Connecticut, Delaware, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, and Texas). When we detect a GPC signal, we treat it as a valid opt-out request for that browser and device.

4. How We Share Information

We share personal information with:

• Service providers and processors that help us run our business, including: payment processors, fraud prevention providers, hosting and IT providers, shipping carriers and freight brokers, catalog printers and mailing houses, email and SMS providers, customer service and chat platforms, review platforms, analytics providers, advertising platforms, and AI/automation vendors. These providers are contractually required to use personal information only to perform services for us.
• Marketing and catalog partners: for our printed catalog program, we work with mailing houses and industry co-op mailing list partners so we can reach customers and prospects who are likely to be interested in office furniture.
• Advertising partners: for retargeting and measurement, which may constitute a “sale” or “sharing” under certain state privacy laws. You can opt out using the methods described under Your Privacy Rights.
• Corporate transactions: in connection with a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred to the successor entity.
• Legal and safety reasons: to comply with applicable law, respond to lawful requests from public authorities, enforce our terms, protect our rights and property, and protect the safety of our customers, employees, or the public.

We do not sell personal information in exchange for money. Some of our advertising and analytics activities may qualify as a “sale” or “sharing” under state privacy laws because of how those laws define those terms.

We do not knowingly share the personal information of consumers we know to be under 16 for purposes of targeted advertising or “sale” without the appropriate consent.

5. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to provide our services, comply with legal, tax, accounting, and reporting obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the reason we collected it. When we no longer need personal information, we delete, anonymize, or securely destroy it.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to know / access the categories and specific pieces of personal information we have collected about you.
• Right to delete personal information we hold about you.
• Right to correct inaccurate personal information.
• Right to data portability —